Shipping & Refund Policy


Domestic Shipping Policy

Shipment processing time

All orders are processed and shipped within 48 hours.

Shipping rates

Shipping charges for your order will be calculated and displayed at checkout. The rates are as follows:

$4.95 for 0 -.5 pounds

$6.95 for .51 pounds - .8 pounds

$7.95 for .81 poinds - 1 pound

$10.95 for 1 pound - 2 pounds

$13.95 for 2 pounds - 3 pounds

$15.95 for 3 pounds - 5 pounds

$21.95 for purchases over 5 pounds

Shipment confirmation and order tracking

You should receive an order confirmation email shortly after placing your order. Once your order ships, you will receive a shipment email that includes the tracking number.

Customs, duties, and taxes

Davanzo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Davanzo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We currently ship to Canada and Mexico  

Returns Policy

We offer returns within 14 days of receipt of order. Please ship the merchandise back to Davanzo, 8101 W Flamingo Dr #1174, Las Vegas, NV 89147. Your refund will be processed within 7 days of receipt of the returned merchandise.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Exchanges (if applicable) 

We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to shopdavanzo@hotmail.com and send your item to: 8101 W Flamingo Rd #1174, Las Vegas, NV 89147.

Shipping 

To return your product, you should mail your product to: 8101 W Flamingo Rd #1174, Las Vegas, NV 89147.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.